Success in IT Service Delivery

Quite often success is judged in terms of:

  • Schedule
  • Budget
  • Scope

Sometimes people include:

  • Quality
  • Customer satisfaction

But the true criteria for success is whether ot not a solution meets real and perceived business needs. A smart team needs to make good descisions about how to provide real value for the business.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: